I have made call after call with no response back…please please…someone take ownership of this matter for myself and the other former employees who have been effected by this and take care of this very important issue.
It is critical. Please remove Lisa Rinna. She is on Housewives of Beverly Hills. Her behavior is disgusting. She talks about using drugs and shows her bag. She comes across at hateful and says terrible things to her cast members. I refuse to buy any of her merchandise. She is a offensive to the core. If she worked for me I would fire her. Either be on HSN or the housewives. My children think she should be removed — they see her with the pills and the blow job comments. Why do you allow Iman to appear with a protest poster behind her.
Get the lady off the air. I purchased a heid dahs necklace in May wore today for first time 30 min later 1 earring fell off notice broken clamp when I took off necklace 3 hrs later I stone fell out called hsn spoke to a very rude lady she gave the name Mary said she was a manager yet refused to help me out said I could call Heidi dahs myself.
Louis Mo. What sort of a coward will not divulge his name to someone who has divulged his? Sign up for free to see all data. Petersburg, Florida, aired its infomercials on cable networks and through broadcast services--excluding HSN's home shopping vehicles, which were not formatted for long commercials. HSN embarked upon a joint venture to produce the infomercials. Home Shopping Network Inc Encyclopedia. Petersburg, Florida Incorporated: Employees: 4, I have been a loyal customer!
I want nothing else to do with them!!! I asked to hear the call when I supposedly added him or email me a copy of the notes. I will be using every outlet possible to resolve this!!! HSN is a group of dishonest people. I want my f-ing money back. I would never do business with you bastards again! You are a dishonest company that borders on fraud. I made a purchase, was put on a wait list for SIX weeks, and then told the item was sold out after it had a 1 hour presentation on tv 4 days previously.
What a scam! They decided to raise the price and just not ship previous orders that were for a lesser price. Imagine my surprise when I received an email confirming my Anna Griffin item and another Gemini and charged my PayPal the full amount for the second Gemini. Customer Service tried telling me that the item was left in my cart from my original purchase on the Usually carts empty after a purchase is complete.
I was told this happens a lot and I should always check my bag to make sure it empties before I make another purchase. I asked if this was a bug in their system and was told no it just happens. We boycott hsn. I ordered a clothes dryer and 72 bangers from your company. I placed two separate orders, one to be sent to my daughter in New York, I put this order on my visa card and was told that my shipping would be free as advertised on tv.
I placed the same order and put it on my HSN card to be sent to me in Ohio. Your company got the orders messed up and sent both orders to Ohio where I only received half of the second order. I explained to them that I was assured that since these were two separate orders and going to two different addresses and on two different pay methods I would not have to pay for shipping. I want your office to either take both of these orders back and close my account or pay to have the order shipped to my daughter in Ny.
The second order for the hangers never came anyway. My girl friend purchased an NFL jacket two years ago only had it on 4 times went to put it on and it started peeling are they selling fake NFL items how does an NFL jacket peel so if they do nothing I m going to post it on you tube then write to the NFL then contact the news media this should of never of happened. Here I am February and HSN has not reached out to me to alert me that the device was returned to them.
Why is this an issue you may ask? Because your lazy and incompetent workers refused investigate what was going on, Comenity refused to stop billing me and to give me a credit for the retuned device! Your customer service accused me of stealing the device several times over the phone and in a letter that was sent to my home — that was on going! And accused me of falsely reporting that I never received the device like I am a criminal who wants to steal defective merchandise that you all sell!
Those pieces of trash even sent me a letter accusing me of such. Mind you, they lied and stated that UPS told them the device was signed for and delivered to my address!
Well you lying pieces of shit, how did you get it back if I stole this device! I am so done with you lying, incompetent, low class, lazy, ignorant degenerate company! HSN at this rate you will be out of business soon — no one trusts your brand anymore!
I ordered a MacBook from hsn and paid to have it expedited to make it before Christmas and it never came. Worst service I ever had. I talked to hsn the whole day and they lied to me the whole time saying it was shipped but ups told me it was never shipped.
Worst company ever please take my word for it and order from amazon or anywhere else but never hsn. In addition to the fryer I purchased the bundled accessory set that was offered. I received both items on the same day. The fryer was damaged…. I called customer service and the rep very helpful…she told me she would have another unit in white shipped to me. I shipped back the old unit. The following day I received an email stating that HSN was sending out the accessory bundle package….
NOT the fryer. Once again I called customer service. This time they told the white fryer units were sold out and the only color left was red. I also had to return the accessory bundle that was sent in error.
When I spoke to a Supervisor about my displeasure and the inconvenience she was rude and dismissive. Probably the last purchase I will make from HSN.
Upon receiving the vacuum there was one attachment missing. I called HSN, spoke with supervisor Sherri and was told they could only send another complete set of everything like I had received.
I also would have to return one of the items back to HSN. Well I received a second Red Devil vacuum and again the part was not included. I called again and spoke with a supervisor, Elizaibeth, who again said all they could do for me was to send another package.
I should not have to continue to have another complete shipment only to have to be incovenienced with going though not receiving a complete set of attachments.
I do not know why HSN does not contact the distributor in CA and find out why the extension wand is not in being included in the bag with all orders. Also, in both shipmets there was no receipt showing my order, I have had to call HSN to request a copy.
Thank you for your time and effort in getting me the missing item. I have not shopped at HSN in awhile but today, tried to place an order but finally just hung up. I called customer service to ask if a wig would be returnable and what was the charge for express shipping. From the time the representative answered the call, she was rude. She kept interrupting me. She would ask me a question and before I could finish, she would interrupt me. At first, I thought maybe she was just trying to expedite the call but that was not the case.
I needed to finish my sentences so she wound know what I needed to know prior to ordering. Finally, I told her that she was interrupting me before I could explain what I needed. I was shocked at the behavior and tone this woman used toward a customer. I finally just hung up. Your office better do some regrouping with your customer service. Bad way to do business!! I never thought I would be writing a bad review on HSN. Very bad customer service. Just hung on on a rep.
Your host and hostess talks too much Shannon is the worse she talks more then the person advertising the product some ceo executive needs to tell her not too gab too much maybe she likes to hear herself talk. Very poor ordering I do not know what happened to HSN but they screwed up my order so badly then expect me to send back what I did not order for the refund, when I am disabled.
I will go back to product I can buy from other places they ruined their company. I am feed up with Hsn. They wanted to give me UPS phone number and have me set up pick up and pay for the fee to do so.
How archaic is this customer service!!! I have been with them for 20 plus years. I was spoken over…cut off…spoken rudely to. I am shocked to see 2 stars as their rating. In this world of competitive online shopping…HSN is quite a few steps behind.
Them her tune changed…but…my decision to stop shopping with HSN has not!!! Very deceptive refund policy. Took screen shots to send to General Attorney. I tried calling their script reading representatives. I have been talked to rudely, hung up on, talked over, sent to your automated service that goes around in circle about and to your website for technically support which was no help at all, then only to be told that in order to get help I must pay for someone to help me.
The people that you have in the call center really need a lot more training. The minute they find out that you are not buying services off into the automated tunnel and then maybe this IS their training!
The charges that were require of me have been paid for activation. Then I find out after paying for the activation, I find out that the tablet is pre-activated. I purchased a Azpen GS I had to pay to activate the Sims card. I activated the Sims card but cannot get it to work.
I thought maybe it was a problem with the tablet but after assistance from a tech at Azpen he realized it is the Sims card. I paid and I feel I should be able to get some type of answer. And your sales or whatever they are really need training they are really rude and show that they could care less about the issue. It just seems as though your company is not on the up and up. I have done what was expected of me all I want is for Freedompop to do their part.
I just want to be able to use the tablet for the purpose it was purchased for. I primarily shop HSN I love your merchandise your prices and your hosts! I think it is some peoples God the dollar bill? Wow HSN.. I just read through just a few dozen posts here and you need to get your act together.
This is shameful. My account was locked without my knowledge. When I called a rep told me it was because another member of my household had some kind of default with the company and uses the same shipping address. This person is not on my account at all but is a roommate. This makes no sense at all as other members of my household use the same shipping address but have totally separate accounts. I have never had such an experience with any other company before.
My account is in good standing. Chat Conversation Start PM I orderd a microsoft computer from you which included a 1 year subscription via a voucher product code and your people are telling me it takes 3 weeks to get a code? You all dont have a contact at microsoft to resolve this. I spoke with someone by phone and chat and no one even tried to go further than they had to do get this code.
Order is oh and the first person told me they couldnt pull up my account because online accounts arent necessarily tied into phone numbers. I just want you all to know how disappointed in you I am. Removing Ivanka Trump merch is so wrong. You have made it political and have caved to the radical left extremists. Well I am proud to say I am NOT a nasty woman and will lose longer be purchasing items from your company.
Stay out of politics and just sell stuff!! HSN, Inc. Corporate Phone Number: Fax Number: Customer Service Number: 1 …. Send mail to Show Hosts Our show hosts love to hear from you. Box Clearwater, FL
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