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The organisation you are calling decides the service charge, and must communicate it. For example, if the service charge was 20p per minute, the organisation you are calling might say "Calls cost 20p per minute, plus your phone company's access charge". Watch a short video explaining the change. Find out more at ukcalling. Was this answer helpful? Since the UK Calling system was launched on 1 July call charges to NGNs have been standardised to ensure that call charges are easy to understand and customers know what to expect in terms of cost when calling from a landline or mobile phone from within the UK.

Like most other telephone number ranges in the UK, the use of numbers is legislated by Ofcom, and they set the levels of call costs too. If you would like to find out more about the cost of calling numbers, visit our guide here. I nternational phone calls rely on agreements between national telecom companies.

While calls to standard geographical numbers in the UK are consistently available internationally, the complexity of the charging system for NGNs has resulted in few international agreements for this type of call. As a result of this it can be with very expensive to dial an number from abroad, if not completely impossible.

It is, however, usually still possible to call the organisation you wish to contact from abroad. An example of this can be found on the reverse of most credit and debit cards in the section that explains why to do if the card is lost. How much does it cost to call an 01 number on FreedomPop? How much does it cost to call an 03 number on FreedomPop?

How much does it cost to call an number on Lycamobile? How much does it cost to call an 01 number on Lycamobile? How much does it cost to call an 01 number on Plusnet Mobile? Some low-value scams have been run using numbers. Typically, the owners of a rogue number will automatically ring thousands of regular landline and mobile phone numbers, but hang up almost immediately. The people who receive these calls then see the number in their list of missed calls — and many will call the number back out of curiosity.

The number's owner then makes money from each call back they receive. Often, they will arrange for the number to connect the caller to a long recorded message or even a fake ringing tone, as a way of keeping them on the line for longer and increasing the call cost. The easiest way to avoid falling victim to the scam is simply not to call back unfamiliar numbers that start with , , or Companies are prohibited from using service numbers such as numbers for post-sales customer service lines and most organisations have also stopped using them for other enquiries due to their unpopularity with the public.

If you find an contact number for an organisation when searching online, double-check the details on their own official website first.